Back when I was a new coach, the whole feelings element of coaching felt awkward. Was I about to become a weeping willy or worse? You can laugh all you like, but it was a concern I had and I suspect some of our clients may have similar thoughts.
How many times have you heard about the importance of coaching your people as a leader? The challenge is that most of us view coaching as being told exactly how to play the game. But this approach doesn't always work.
Marjorie Busse, one of our founding partners, discusses the importance of sharing feedback. Although not all feedback is positive, sometimes it’s exactly what you need to hear. She reflects on one [...]
After years of serving the homeless community in downtown Vancouver, the non-profit group Mission Possible was frustrated. While they could measure things like the number of meals they served, they couldn’t draw [...]